Deflect 60% of Your Hospitality SaaS Support Tickets
in 30 Days

Track every conversation in real-time: see how many users engaged, how often issues were solved on the spot, where visitors drop off, and which questions appear most. Built-in sentiment and gap detection tell you exactly what to fix next.

Upload PDF, Word doc or simple text file and watch the bot learn in seconds. Fine-tune answers with an inline FAQ editor so the AI always checks your approved responses before it improvises.

Make the widget feel like part of your product—match colours, fonts and avatars, set a custom greeting, and drop a single script into any page to go live. No designer or developer required.

Pass customer data—plan tier, booking details, ARR—straight into the bot’s context so replies are specific, upsell-ready and never ask for information you already have.

Visitors get instant answers in 95+ languages, with automatic fallback to English when needed. Complex queries hand-off to a human agent in one click, carrying the full chat history with them.

Connect DigitalHawk to the tools your team already lives in—push alerts to Slack, sync conversations with Intercom or Zendesk (coming soon), and log customer insights back to HubSpot or Userflow without writing code.